What’s It Like to Work at Comcast? (Review)

What's It Like to Work at Comcast?
Share This Post

Working at Comcast is an interesting experience. On the one hand, it’s a great company with amazing benefits and many growth opportunities. But on the other hand, working here can be quite challenging.

Comcast has become synonymous with cable television. The company provides TV services to millions of customers across the United States.

Land More Interviews With A Professional Resume

Get a professional resume review from a certified career expert

And for those who ask, Comcast and Xfinity are the same company. In actuality, you might say that Comcast and Xfinity are distinct brands that fall under the same tent. Consumers receive their TV and internet services via Xfinity, which Comcast owns.

Comcast was founded in 1963 and is now headquartered in Philadelphia, Pennsylvania. In addition to providing cable services, the company also offers broadband Internet, telephone, satellite TV, and home security systems.

If you’re looking for a challenge and want to work at one of the biggest companies in the world, Comcast is worth considering. Read on!

The work environment at Comcast

Comcast or the Xfinity Store has a very open-door policy for employees. You can come in any time, ask questions, and get help from anyone. The company is encouraging this to be more efficient as they have a lot of people who know each other well.

The company also fosters collaboration between teams, which makes it easier to solve problems together.

In Comcast, they are on the same team, so there isn’t much hierarchy. Everyone works with one another and supports each other. If someone needs something done, they go to their manager or HR representative and ask them what they need. They will then make sure it gets done.

The company is always looking for ways to improve itself. It conducts weekly meetings where they discuss new ideas and how to implement them. They also have quarterly reviews about their performance and goals for the next year.

Comcast encourages creativity and innovation. It doesn’t want to limit workers to doing things only because they’ve been done before. It enables them to try out new things and see if they work.

You’ll be working closely with customers to provide excellent customer service. Your role will include the following:

  • Providing exceptional customer service
  • Helping customers understand products and services
  • Solving problems
  • Making suggestions for improvement
  • Responding to requests for information
  • Taking care of technical issues
  • Assisting with billing inquiries
  • Keeping track of customer feedback
  • Working with internal departments to resolve customer concerns

Is it difficult working at Comcast?

Working at Comcast can be challenging, and there are some downsides to working here. For example, the hours tend to be long and unpredictable to cater the needs of the clients or the internet customers. Some days, you may not even have enough work to keep you busy.

There are also times when you might have to work overtime without compensation. This happens when the company is trying to meet its deadlines.

Another downside is that the pay is low compared to other jobs. However, you still receive benefits like health insurance and paid vacation.

However, if you’re willing to put in the extra effort, you can find plenty of perks. These include free food and drinks, flexible scheduling, and the opportunity to learn new skills.

What benefits can I expect when working at Comcast?

Comcast provides comprehensive medical coverage for its employees and their families. With over 40 locations across the United States, it understands how important it is to keep our employees healthy.

The company encourages employees to take advantage of their Health Center at every location, where qualified health professionals can help answer questions, diagnose conditions, and prescribe treatments.

Its dental plan offers free preventative exams, cleanings, fillings, crowns, root canals, extractions, X-rays, and more. In addition, it provides a discount on orthodontia and eyeglasses.

401(k) Savings Plan Save for retirement with our fully-matched savings account.

With automatic enrollment, Comcast automatically enrolls employees in its 401(k) plan and matches 50 cents on every dollar you contribute up to six percent of their annual salary. You’ll receive additional matching contributions based on your total compensation.

The company supports workers through adoption assistance, childcare resources, and pet insurance throughout their entire family life cycle.

Paid Parental Leave Provide up to twelve weeks of paid parental leave for a primary caregiver and two weeks of paid leave for a secondary caregiver.

What’s the typical day of a Comcast employee?

The people and their customs are wonderful. In other words, your efforts are rewarded proportionally. You can move through the ranks if you work hard and show initiative.

The problem is a divide between the company and its employees. Of course, they prioritize corporate requirements over personal ones.

All managers and supervisors are helpful and easy to get in touch with. They will listen to your problems and offer solutions.

However, to make progress, you need to know what’s happening around you. That means talking to your coworkers. You should ask them about their experiences and opinions.

You can also talk to your manager or supervisor about any issues. Your boss will try to understand your situation and give you advice.

Why should people consider working at Comcast?

Comcast Xfinity has a reputation as one of the best companies to work for. The company is known for being an employer of choice.

Fortune named it one of the Best Company To Work For in 2022. Its employees enjoy a wide range of benefits, including healthcare, education, and financial support.

The company has a strong focus on work-life balance. Employees are encouraged to spend time with their families and pursue hobbies outside work.

It’s also a good opportunity to learn new skills. Comcast offers training programs for all positions.

Land More Interviews With A Professional Resume

Get a professional resume review from a certified career expert

How can I start working at Comcast?

Across the various Comcast subsidiaries, the company receives a massive influx of employment applications annually. Remarkably, in 2012, over 1.2 million people sought jobs. Nonetheless, it is not accepting all resumes and employing everyone who submits one. So how can you guarantee that people take notice of you?

A lot of companies are using LinkedIn profiles to help find qualified candidates. And according to Comcast, having a strong resume can go a long way toward helping you land a gig.

“We look for candidates who have been successful in previous jobs,” says Jeff Pritikin, director of human resources at Comcast Cable Communications. “That includes resumes that show accomplishments, skills, and experience.”

But don’t just hand over your resume. Make sure it represents you well. “If you have a great resume, we’ll see it on our site,” he adds. “But if you don’t put enough information about yourself, we won’t know what you’ve done.”

With so many applicants vying for a few openings, there’s no guarantee that you’ll even hear back from Comcast to undergo the interview process or proceed to the next step. You might have to apply multiple times to get a response.

But if you do, the company will consider things like education, training, certifications, awards and honors, volunteerism, professional affiliations, and extracurricular activities.

They may also ask about your current salary, whether you’d be willing to relocate, and if you have any questions about the position.

So, What’s It Like to Work at Comcast?

Besides the great employee perks (free internet and tv), Comcast is a great workplace. Benefits and pay are competitive, and the company supports work-life balance.

If you’re considering a career at Comcast, we say go for it! You won’t be disappointed. Comcast is a great workplace, from great employee perks to competitive pay and benefits.

And if you want an edge on your competition when applying for jobs at Comcast or any other company, get a professional resume review from our expert resume writers.

We know what hiring managers are looking for and can help you craft a winning resume that will land you the job you want.

Is Your Resume Working?

Get a professional resume review from a certified career expert

Is your resume getting ignored?

Land more interviews and get hired faster with a professional resume written by career experts.


Resume + Cover Letter

$ 199
  • Professionally written resume - By experts that know your industry
  • Formatted for success - Formatting that will get an employer's attention.
  • Keyword optimized - Your resume will be optimized to pass through Applicant Tracking Systems.
  • Collaborate with writer - Work directly with your resume writer for a personalized experience
  • Cover Letter - Employers are 40% more likely to read a resume with a cover letter.

Contact Us

Contact us if you have any questions

Monday - Friday, (9am - 5pm EST)


Priority Support


(786) 474 - 6976